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The Art of the Brief: How to Set Your Communication Team Up for Success

25 Apr 2023

Uncover the importance of a clear brief for your communication team and explore essential elements to ensure project success, fostering collaboration and efficiency in the process.


The success of any communication project largely depends on the quality of the briefing provided to your communication team, agency, or consultant. A clear and comprehensive brief enables the team to create a well-crafted communication product or service that meets your needs and expectations. Unfortunately, poor briefing is often the root cause of many unsuccessful communication initiatives. In this article, we will dive into the importance of providing a good briefing and outline the main content that should be included in a brief to ensure your communication team fully understands your goals and objectives.

The Importance of a Good Brief

A good brief is essential for several reasons:

  1. Clarity: A comprehensive brief ensures that your communication team understands your objectives and expectations. This helps prevent miscommunication and allows the team to deliver a product or service that aligns with your vision.

  2. Efficiency: When your team has a clear understanding of your goals, they can work more effectively and save valuable time and resources. This means fewer revisions and quicker project completion.

  3. Collaboration: A well-structured brief sets the stage for a collaborative working relationship between you and your communication team. It establishes trust and allows for open, constructive dialogue, ultimately leading to better results.

  4. Accountability: A clear brief helps hold both you and your communication team accountable. It sets a benchmark against which the project's success can be measured, ensuring that everyone is working towards the same goals.

Main Content of the Brief

To create an effective brief, consider including the following elements:

  1. Background: Provide context by describing your organisation, its mission, and the purpose of the communication project. This helps the communication team understand your brand and its values.

  2. Objectives: Clearly outline the goals of the project. What do you want to achieve with this communication initiative? Be specific and realistic.

  3. Target audience: Identify your target audience and any relevant information. This will help your team tailor the communication strategy to resonate with your intended audience.

  4. Key messages: List the main messages you want to convey in your communication. These should be clear, concise, and consistent with your brand identity.

  5. Tone and style: Describe the desired tone and style for the project. This can range from formal to informal, serious to humorous, or anything in between. Ensure it aligns with your brand and audience expectations.

  6. Deliverables: Specify the communication products or services you require, such as press releases, social media campaigns, or video content. Include any relevant technical specifications and deadlines.

  7. Budget: Provide a clear budget for the project. This will help your communication team allocate resources effectively and manage expectations.

  8. Evaluation: Explain how you will measure the success of the project. Establish key performance indicators (KPIs) and any other relevant metrics.


Investing time and effort in crafting a thorough brief is crucial for the success of your communication project. By providing your communication team, agency, or consultant with the necessary information, you empower them to deliver a product or service that meets your goals and objectives. A well-prepared brief is the foundation for effective communication and collaboration, ultimately leading to better results.

Want to know more how to develop your team project management skillsets, contact us!

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